Success Stories

Best has helped our teams to have their say and think in a new way
The quality of being excellent

BEST POEM

A group of people come together Ideas shared, will last forever To change the face of what we see The City Council, you and me

Sometimes its hard, to share our views Of how we think we could improve Little help we had before But now my friends, you have the floor

Change the way you work between Those out front and those unseen Before they’d judge us for our faults But now through BEST we get results

Now working in the team we’d try To struggle through not knowing why Get to the end and pass the time Not always fun, an uphill climb

Now customers they never see Just how much it means to me To do the best that I can do With little cause to follow through

But now the workshops come around To my surprise, I have found At last I feel they’ve heard my voice We’ve had our say, and had our choice

So say it loud, what you believe You might even feel relieved Because you’re working with the rest You’ve become a part of BEST

Daniel Graham – May 2007

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