Success Stories
MAY ‘LIVING IT’ AWARD WINNERS
Congratulations to the BEST “Living It” Award Leader of the Month- Hayley Keeble a Care Worker from Adults & Communities, she was nominated by her manager John Wilkins for her commitment to BEST which enhanced the team working ethos and has provided an environment that all staff and service users comment on being warm and welcoming. Hayley has developed herself personally through the process of being a BEST Leader and has managed to keep the team focused on the outcomes for service as well as developing the staff group.
May was a successful month for Managers as it saw both Kevin Duffy a District Librarian from Housing and Constituencies and Simon Cooper, the Constituency Parks Manager from Development and Culture nominated by their teams to become joint winners of May’s BEST “Living It” Manager of the Month Award.
Kevin was nominated by his team because they felt that when the going gets tough he is always behind his team to make sure they get the best support available. His team admire his innovative ideas and passion in leading the Library Service forward.
Simon’s team felt that he is a ‘can do’ manager always ready to find solutions not problems and is always positive and helpful. The team also felt that his calm and confident manner inspired confidence in others.
The Team monthly “Living It” Award went to Erdington Home Care Team from Adults & Communities who were nominated by their manager, Caroline Rhoden. Caroline said: “My team of care assistants are the best in Birmingham; they are dedicated, co-operative and very supportive to each other”. She was especially proud that her team are always willing to take on board any training opportunities that will enable them to become more effective in their role as carers . She believes they understand the importance of working in partnership to ensure that the needs of service users are met at all levels, and the need to offer rights and choices to all the service users that they visit. The team often go the extra mile to ensure that the service users are happy.
Congratulations to all of Mays winners for truly demonstrating the value of excellence!
