Success Stories
Best has helped our teams to have their say and think in a new way
The quality of being excellent
DISTRICT SERVICES MANAGEMENT TEAM BUILDING SUCCESS THROUGH JOINT WORKING
The District Services Management Team based in the Chief Executives Directorate have used one of their BEST workshop actions to help tackle anti-social behaviour.
BEST Leader, Caroline Ste...
The District Services Management Team based in the Chief Executives Directorate have used one of their BEST workshop actions to help tackle anti-social behaviour.
BEST Leader, Caroline Ste...
INDEPENDENT TRAVEL TRAINING- BUILDING TRUST THROUGH STICKY BUNS!
The team led by BEST Leader Novelette Williams, curriculum development manager, decided that one of their BEST actions would be to raise the profile of the ITT team to ensure teams across the council,...
The team led by BEST Leader Novelette Williams, curriculum development manager, decided that one of their BEST actions would be to raise the profile of the ITT team to ensure teams across the council,...
TEAM BUILDING – ARMY STYLE!
On the 16 May, nine intrepid Rapid Response Team Members attended Donnington Army barracks near Telford for something which was initially billed as a "team building exercise" - it was much more than t...
On the 16 May, nine intrepid Rapid Response Team Members attended Donnington Army barracks near Telford for something which was initially billed as a "team building exercise" - it was much more than t...
RESIDENTIAL DAY CARE SERVICES- PUTTING TRUST IN BEST LEADERS
Kevin Allen the team manager, for Residential Day Care Services in Edgbaston was new to his role and decided that he wanted to get to know what BEST was changing within his team so he decided to take...
Kevin Allen the team manager, for Residential Day Care Services in Edgbaston was new to his role and decided that he wanted to get to know what BEST was changing within his team so he decided to take...
TEAM BUILDING THROUGH BEST!
After Louise Barnett attended her BEST Leader training day at Birmingham Football Club, which was useful in laying down what BEST was about and how the workshop should be formatted. Louise knew that s...
After Louise Barnett attended her BEST Leader training day at Birmingham Football Club, which was useful in laying down what BEST was about and how the workshop should be formatted. Louise knew that s...
REGULATORY SERVICES – HELPING TO TACKLE NOISE LEVELS
The team at Tyburn Road Regulatory Services decided to design a leaflet as one of their BEST actions to help them improve on customer service and support the core value of Success.
Duri...
The team at Tyburn Road Regulatory Services decided to design a leaflet as one of their BEST actions to help them improve on customer service and support the core value of Success.
Duri...
SHELFORCE- LIVING THE BEST VALUES EVERYDAY!
Shelforce, a Direct Employment group prove that by living the Councils Core Values everyday; teamwork, service performance and customer satisfaction can all be improved. They are truly ‘living’ an...
Shelforce, a Direct Employment group prove that by living the Councils Core Values everyday; teamwork, service performance and customer satisfaction can all be improved. They are truly ‘living’ an...
SOUTH YARDLEY LIBRARY- GOING THE EXTRA MILE FOR CUSTOMERS
The staff at South Yardley Library have gone the extra mile for their customers by living the core value of Success everyday.
During a BEST workshop led by Sally Naven the team identified...
The staff at South Yardley Library have gone the extra mile for their customers by living the core value of Success everyday.
During a BEST workshop led by Sally Naven the team identified...
MAY ‘LIVING IT’ AWARD WINNERS
Congratulations to the BEST “Living It” Award Leader of the Month- Hayley Keeble a Care Worker from Adults & Communities, she was nominated by her manager John Wilkins for her commitment to BEST ...
Congratulations to the BEST “Living It” Award Leader of the Month- Hayley Keeble a Care Worker from Adults & Communities, she was nominated by her manager John Wilkins for her commitment to BEST ...
BEST DRAGONS’ DEN
Following feedback received from BEST Leaders and teams throughout 2007, including feedback from the BEST Open Space event held in September 2007 and Employee Excellence Focus Groups , the BEST Suppo...
Following feedback received from BEST Leaders and teams throughout 2007, including feedback from the BEST Open Space event held in September 2007 and Employee Excellence Focus Groups , the BEST Suppo...
CENTRAL HOMELESS TEAM FOCUS ON TRAINING
After one of their BEST workshops the Central Homeless Team, based in Housing and Constituencies, BEST Leader Khushpinder Bhullar decided as a team they wanted to focus one of their actions on improvi...
After one of their BEST workshops the Central Homeless Team, based in Housing and Constituencies, BEST Leader Khushpinder Bhullar decided as a team they wanted to focus one of their actions on improvi...
ADULTS AND COMMUNITIES TEAM- SHOW BELIEF IN SUSTAINABILITY!
The Community Learning Development Team within the Younger Adults Adult Education Department, felt that their team was not doing enough to save energy and the environment. So at their BEST workshop th...
The Community Learning Development Team within the Younger Adults Adult Education Department, felt that their team was not doing enough to save energy and the environment. So at their BEST workshop th...
CIVIL ADVICE TEAM DEMONSTRATE BELIEF THROUGH SUPPORTING CHARITY
The Civil Advice Team, which is part of Trading Standards, decided to use one of their BEST actions to show their support for various charities.
The team, which is based in the Chief Executiv...
The Civil Advice Team, which is part of Trading Standards, decided to use one of their BEST actions to show their support for various charities.
The team, which is based in the Chief Executiv...
SHELFORCE- LIVE BEST VALUES EVERYDAY!
Shelforce, a Direct Employment group based in the Development and Culture Directorate, prove that by living the Councils Core Values everyday; teamwork, service performance and customer satisfaction...
Shelforce, a Direct Employment group based in the Development and Culture Directorate, prove that by living the Councils Core Values everyday; teamwork, service performance and customer satisfaction...
BEST SUCCESS FOR CHILDRENS, YOUNG PEOPLE AND FAMILIES DIRECTORATE!
Congratulations to Paula and Sabrina who jointly won the BEST Leader of the Month award for September 2007. They were nominated by all their colleagues for their fantastic presentation and their enthu...
Congratulations to Paula and Sabrina who jointly won the BEST Leader of the Month award for September 2007. They were nominated by all their colleagues for their fantastic presentation and their enthu...
ACOCKS GREEN LIBRARY TEAM CELEBRATE BEST SUCCESS!
BEST Leader Brenda Clarke welcomed BEST as an opportunity for staff to get together and focus on things they would like to try out or improve. Brenda, assistant community librarian ant Acocks Green...
BEST Leader Brenda Clarke welcomed BEST as an opportunity for staff to get together and focus on things they would like to try out or improve. Brenda, assistant community librarian ant Acocks Green...
SUCCESS FOR ST BASILS AND BROMFORD NEIGHBOURHOOD OFFICE
The team at Bromford Neighbourhood Office decided BEST was a wonderful opportunity to make a real difference to some of their most disadvantaged service users. The front line team, led by Dianne Ca...
The team at Bromford Neighbourhood Office decided BEST was a wonderful opportunity to make a real difference to some of their most disadvantaged service users. The front line team, led by Dianne Ca...
READMEADOW COMMUNITY DAY NURSERY BENEFIT FROM BEST DRAGONS DEN
The BEST team at Readmeadow Community Day Nursery were the first team to benefit from the new BEST Dragons Den winning a £500 contribution for their fantastic idea. BEST Leader Jackie Sutherland a...
The BEST team at Readmeadow Community Day Nursery were the first team to benefit from the new BEST Dragons Den winning a £500 contribution for their fantastic idea. BEST Leader Jackie Sutherland a...
FANTASTIC FINANCIAL SAVINGS FOR BENEFIT SERVICES
BEST Leader Les Lingard, a senior appeals officer in Benefit Services welcomed BEST as an opportunity for his team to develop and improve their working practices, helping to make a real financial savi...
BEST Leader Les Lingard, a senior appeals officer in Benefit Services welcomed BEST as an opportunity for his team to develop and improve their working practices, helping to make a real financial savi...
BEST SUCCESS FOR COMMUNICATION AND AUTISM TEAM
BEST Leader Amy Bashford and her team decided BEST was an ideal opportunity to look at their working practices and to further improve the services that they provide. The Communications and Autism ...
BEST Leader Amy Bashford and her team decided BEST was an ideal opportunity to look at their working practices and to further improve the services that they provide. The Communications and Autism ...
BEST POEM
A group of people come together Ideas shared, will last forever To change the face of what we see The City Council, you and me
Sometimes its hard, to share our views Of how we thi...
A group of people come together Ideas shared, will last forever To change the face of what we see The City Council, you and me
Sometimes its hard, to share our views Of how we thi...
BEST SUCCESS FOR HOUSING AND CONSTITUENCIES DIRECTORATE
Sparkhill and Balsall Heath Libraries have used BEST to further support their communities
The BEST team at Sparkhill Library are working in conjunction with the recruitment and traini...
Sparkhill and Balsall Heath Libraries have used BEST to further support their communities
The BEST team at Sparkhill Library are working in conjunction with the recruitment and traini...
IMPROVEMENT IN SKILLS FOR EQUALITIES TEAM IN CHIEF EXECUTIVES DIRECTORATE
The Equalities Team were so enthused by their BEST Workshop they decided to carry out an amazing eight actions and proposed another four at their BEST 6 month review! BEST Leader Winnie Adams-Bell,...
The Equalities Team were so enthused by their BEST Workshop they decided to carry out an amazing eight actions and proposed another four at their BEST 6 month review! BEST Leader Winnie Adams-Bell,...
