Municipal Journal Awards June 09

Last updated 9th November 2009

People & Workforce Achievement of the Year


Other finalists

  • Birmingham City Council - Change Agent Programme
  • Fenland District Council
  • Herfordshire District Council
  • Lancashire County Council
  • Winchester City Council

Read about the awards here


CX Stephen Hughes & team receive the award from Gillian Hibberd

The workforce is an authority's biggest cost. Whether they are an asset or not depends on how well they are managed.

A motivated workforce, with the right attitude and skills, is key to achieving value for money and customer focused, flexible services.

Authorities are engaged in many major service transformations. These include: setting up multi-agency services, creating shared services, transferring staff to external providers, reorganising services on a neighbourhood basis, changing ways of working to ensure greater community involvement, and redesigning jobs and changing skill mixes to make the best use of scarce professional skills. Authorities face the challenge of continuing to recruit, retain and motivate high performing staff, while undertaking these major service transformations.

Judges will be looking for outstanding examples of potentially difficult issues that have been worked through to maximise staff commitment and performance, enabling new and successful forms of service delivery. Judges will require evidence of staff commitment to the transformed services, as well as evidence that customer service has improved.

LGE and PPMA are proud to sponsor the People and Workforce Achievement of the Year Award because we are working together to support local authorities in identifying and tackling the critical pay and workforce challenges they face. Major service transformations, such as creating shared services, setting up multi-agency partnerships or redesigning structures and jobs, aim to improve service delivery to customers and communities. A skilled, well-managed, motivated and flexible workforce is key to improved service delivery.

This award provides an opportunity for authorities to celebrate their achievements in managing and motivating their workforce through major service transformation, delivering improved services for customers.

Under the banner of the Local Government Workforce Strategy (see the LGA Group and PPMA work together closely to support authorities in identifying and tackling current and future people management challenges.

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