'Living It' - July 2009
BEST Leader of the month for July 2009 was Lis Dawson from Boldmere Adult Education Centre, within the Adults & Communities Directorate. Natalie was nominated by her manager Tom Patterson for the strong influential lead she has taken for BEST within their service area. Tom was impressed when another BEST Leader in the area left and Lis took on the role of combining two groups and now has a BEST team of 18! She always recognises success and encourages others to get involved and take part. Lis has also been instrumental in developing actions aimed at saving energy and recycling in line with the Council Objectives.
Maureen Casson from the catering team at the Norman Power Centre, within the Adults & Communities Directorate won the Manager of the month award for July 2009. She was nominated by her BEST Leader Urmila Parmar for the full and uncompromising support she provided with all elements of running the workshop and being a BEST Leader. Urmila detailed that not only was Maureen very approachable and enthusiastic but as a manager she is very inspiring. Maureen gave Urmila the confidence she needed to be a BEST Leader.
Winning the BEST Team of the month was The Bromford Neighbourhood Caretakers & Cleaners Team from the Housing & Constituencies Directorate. The team were nominated by Liz Morrow for the true belief they have in their service and what they as a team can achieve for residents. Their actions have been really thoughtful and innovative and around key areas such as time saving, morale and good customer service. One such action where they demonstrated their pro-active approach was to personally thank residents who keep their property in a good condition to let the residents know how much they appreciated the effort they put in.
July 2009 saw the award for Senior Leader of the Month being handed out to Sean Connolly, Interim Director of Resources (People) for the Adults & Communities Directorate; Sean was nominated by member of staff Alex Whittard. Alex cited Sean as being approachable, sensible and realistic. He discusses issues and works through problems and barriers. Sean is committed to transforming the services we provide and uses the core values as a basis for this change. He is open to ideas and challenges colleagues at all levels to improve their performance. Sean also asked to observe a BEST workshop, is willing to take part in ‘back to the floor’ exercises and visits staff on the frontline to make sure he has a real feel for the issues affecting staff.
Congratulations to all our winners on their success. If you would like to nominate someone or are looking for more information regarding the Monthly “Living It” Awards please contact Lucy L Kenny on 0121 675 1579 or email BEST, check out our inline pages or go to the 'Living It' Awards section of this website.